FAQ

We strongly recommend bringing a backpack. Keep in mind that you will normally have to carry your own luggage on and off vehicles. 

Regardless for age, however infants are strictly not advise for the safari drive.

We have a spacious Desert Camp so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This size can accommodate to 200 up to 1000 guests daily and ensures that your group will have the best experience in our camp. Check individual trip pages for maximum group sizes.

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our ‘Trip Details’ document includes a suggested packing list and these can be downloaded from each individual trip summary page. The checklist is tour specific and based upon the experience of our ground staff.

Tips are not included in the tour price and tipping is entirely at your discretion.

  • To book any of our tours and safaris please call us on  T:+971 2 666 22 67, M: +971 56 114 4427 or visit our tour representatives in our office at Hamdan Center, 1st Floor, Office#113.
  • Purchase of any of our products or services is subject to our Conditions of Contract.
  • You may be asked to sign an indemnity form upon purchasing certain tours and safaris.
  • We accept cash and credit cards payments.
  • Meals and soft drinks are included in our safaris, unless stated otherwise. Please refer to the tour description for details.
  • Whenever children can avail of discounted rates, it is mentioned in the tour description. This normally applies to children between the ages of 4 and 10 years, unless stated otherwise.
  • All tours and excursions pickup location should be Hotels or any Malls with in Abu Dhabi city.
  • Our safari vehicles are long wheelbase 4×4 cars that are fitted with safety belts and air-conditioning, and are licensed to carry up to 6 passengers, excluding the driver. By law, all passengers must wear seat belts while the vehicle is in motion.
  • Seating on our tours and safaris is not pre-allocated. During safaris, seating for passengers within one 4×4 vehicle will be rotated.
  • Smoking and alcohol consumption or carrying is strictly prohibited in all our vehicles.
  • Our safaris involve off-road driving through rugged country – which adds greatly to the excitement and uniqueness of the tours. However, because of its adventurous nature and the rough terrain covered, you should not participate if your health or any pre-existing medical conditions (including heart ailments or back problems) may be adversely affected.
  • For the same reason, we do not accept expectant mothers; passengers with heart, neck and back problems; and passengers below 6 years or over 65 years of age on most tours. Please refer to the tour description for details.
  • Photography of some government buildings, all military institutions and installations, and all oil and gas refineries is strictly prohibited.
  • Littering is a punishable offence and offenders may face penalties in the form of fines.
  • Please refrain from smoking inside public areas.
  • Always ask permission before taking pictures of Emiratis.
  • Avoid taking photographs of ladies dressed in traditional attire.
  • As a mark of respect for local customs, please avoid public displays of affection.
  • Schedules, prices, routings and information published here are correct at this time, but are subject to variation without notice.
  • Our operating schedules and the routes of some of our tours and safaris may change during the holy month of Ramadan, and during the summer months.
  • Cancellation on the same day of pick up is fully non-refundable. For no show and last minute cancellation, payment will also be non-refundable.
  • For Desert Safari Tours (cancellation after 10 am is fully non- refundable).
  • We reserve the right to cancel any tour or alter any part of the tour at our discretion without prior notification. In the event of this occurring, you will be offered an alternative date or full refund.
  • All our tours, safaris and activities can be booked by request, on an exclusive or private basis.